Privacy Policy

Welcome to Nestro Mart ("Company", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.nestromart.com/ and use our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Company Name (if applicable)

Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted third-party payment gateways.

Account Information

When you create an account, we may collect:

Username
Password (encrypted)
Order history
Wishlist
Saved addresses

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Pages
Referral URLs
Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Create and manage your account
Provide customer support
Send order confirmations and shipping updates
Improve our products and services
Prevent fraud and unauthorized transactions
Personalize your shopping experience
Send promotional emails (only if you opt in)
Comply with legal obligations

3. Cookies

We use cookies and similar technologies to:

Remember your login
Save shopping cart contents
Improve website performance
Analyze visitor behavior
Personalize content and advertisements

You may disable cookies through your browser settings, although some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Payment gateway providers
Shipping and logistics partners
Technology service providers
Marketing platforms (where applicable)
Government or legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

Complete your orders
Provide customer support
Comply with legal requirements
Resolve disputes
Enforce our agreements

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your account
Withdraw marketing consent
Request a copy of your data
Object to certain processing activities

To exercise these rights, please contact us.

8. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before providing any personal information.

10. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about:

New products
Offers
Discounts
Seasonal sales

You can unsubscribe at any time using the link included in our emails.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Continued use of our website after changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Nestro Mart

Website: https://www.nestromart.com/

Email: support@nestromart.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)