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Terms & Conditions

Effective Date: July 10, 2026

Welcome to Nestro Mart ("Nestro Mart", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your use of our website located at https://www.nestromart.com ("Website") and any purchases made through it.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

2. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Keep your login credentials confidential.

  • Be responsible for all activities under your account.

  • Notify us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Availability

We strive to ensure that product descriptions, images, specifications, and prices are accurate.

However:

  • Product colors may vary depending on your screen.

  • Availability is subject to stock.

  • We reserve the right to discontinue products at any time.

  • Product images are for illustration purposes only.

4. Pricing

All prices displayed on the Website are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors.

  • Cancel orders placed using incorrect pricing.

  • Modify promotions at any time.

Applicable taxes and shipping charges will be displayed during checkout.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit purchase quantities.

  • Cancel suspected fraudulent transactions.

  • Request additional verification before processing an order.

An order is considered accepted only after it has been shipped or confirmed by us.

6. Payments

We accept payment methods displayed during checkout.

By placing an order, you authorize us to charge the selected payment method.

If payment cannot be processed, your order may be cancelled.

7. Shipping

Shipping estimates are provided for convenience only.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Customs clearance

  • Public holidays

  • Force majeure events

Nestro Mart is not responsible for delays beyond our reasonable control.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Products may be eligible for return only if they meet the conditions outlined in our Refund Policy.

Certain products may not be eligible for return due to hygiene, safety, or customization reasons.

9. Cancellations

Orders may only be cancelled before shipment.

Once shipped, cancellations may not be possible and customers should refer to our Refund Policy.

10. Intellectual Property

All Website content including:

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Text

  • Icons

  • Videos

  • Designs

are owned by or licensed to Nestro Mart and are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without our prior written permission.

11. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.

  • Attempt unauthorized access.

  • Upload malicious software.

  • Interfere with Website security.

  • Copy product listings without permission.

  • Use automated bots or scraping tools.

12. User Content

If you submit reviews, comments, photos, or other content:

  • You grant Nestro Mart a worldwide, royalty-free license to use, reproduce, and display such content.

  • You confirm that your content does not violate any laws or third-party rights.

We reserve the right to remove content at our discretion.

13. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for:

  • Their content

  • Privacy practices

  • Products

  • Services

Accessing third-party websites is at your own risk.

14. Disclaimer

The Website and all products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Nestro Mart disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy

  • Reliability

  • Non-infringement

15. Limitation of Liability

To the maximum extent permitted by law, Nestro Mart shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Loss of data

  • Special or incidental damages

Our total liability shall not exceed the amount paid by you for the relevant order.

16. Indemnification

You agree to indemnify and hold harmless Nestro Mart, its directors, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Website

  • Violation of these Terms

  • Violation of applicable laws

  • Infringement of third-party rights

17. Privacy

Your use of our Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and use of information as described in our Privacy Policy.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon publication on this Website.

Your continued use of the Website constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Nestro Mart operates, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our Website:

Website: https://www.nestromart.com/

Email: support@nestromart.com 

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