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Shipping Policy

Last Updated: July 11, 2026

Welcome to Nestro Mart. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • During festivals, sales, or high-demand periods, processing times may be slightly longer.

2. Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, are displayed during checkout before payment.

  • We may offer Free Shipping on selected products or orders above a specified purchase value. Any such offers will be clearly mentioned on our website.

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or SMS.

  • A tracking number and courier details (where available) to monitor your shipment.

5. Delivery

Please ensure that the shipping address and contact details provided are accurate.

If delivery cannot be completed because:

  • the address is incorrect,

  • the recipient is unavailable,

  • or the package is refused,

additional shipping charges may apply for re-delivery.

6. Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Natural disasters

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Courier service delays

  • High order volumes

Nestro Mart is not liable for delays caused by circumstances beyond our reasonable control.

7. Damaged or Missing Items

If your package arrives damaged or an item is missing:

  • Contact our customer support within 48 hours of receiving the order.

  • Include your order number and clear photographs of the package and product.

We will investigate the issue and provide an appropriate resolution.

8. Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails after repeated attempts, the package may be returned to us.

Reshipping charges may apply for returned shipments due to unsuccessful delivery attempts.

9. International Shipping

Currently, Nestro Mart ships within India only, unless otherwise stated on the website.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the Contact Us page on our website.

We appreciate your trust in Nestro Mart and thank you for shopping with us.

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